Diagnosis of the organisation's readiness to assess the nature of business processes (BPNA)

Business Process Nature Assessment (BPNA) is a diagnostic service to identify and classify organizational processes in terms of their unpredictability and intensity of knowledge. This makes it possible to develop a strategy for managing processes that are appropriate to their nature, thereby increasing the efficiency, resilience and innovation of organisations.

The service is provided in a workshop formula and using digital tools supporting analysis and visualization of results.

Scope and stages of service

1. Preparation

- Establishing the objectives of diagnosis and organisational context.

- Identification of key processes and stakeholders.

- Selection of the workshop team and analysis of the preliminary documentation.

2. Assessment of the unpredictability of processes

- Analysis of process variability and occurrence of derogations.

- Identification of sources of variation (market, technology, customer, law, etc.).

3. Assessment of the intensity of knowledge:

- Analysis of competence requirements and the level of knowledge necessary for the implementation of the process.

- Identification of performance factors (expert knowledge, access to data.

4. Process qualification and recommendations:

- Placing processes on the matrix: unpredictability × intensity of knowledge.

- Indication of priority areas for development: standardisation, automation, digitisation, improvement of competences.

Main results of the service

• Maps of processes with the identification of their characteristics determining the nature of the action.

• Matrix classification of organization processes in four categories:
  
  

• List of recommendations on selection of management methods, ICT tools and allocation of competences.

Innovation of the approach

• A two-dimensional approach simplifies the classification of processes without losing decision-making relevance.

• The possibility to perform diagnosis fully digitally using process modeling tools (e.g. Adonis, BPNA Platform).

• Methodology tested in more than 60 organizations of different industries.

What will the company gain from the service?

• Increase operational efficiency and transparency of processes.

• Improve human resource allocation based on well-diagnosed competence needs.

• The foundation for the implementation of South Africa, AI and BPM tools according to real procedural potential.

• Reduce the time and cost of process management implementations by better matching the approach to organisational realities.

To whom is the service addressed?

• For a company that plans digital transformation or automation.

• For a company that wants to optimize competence management.

• For a company that is looking for a quick and effective method of assessing the status of operating processes.

• For a company that implements process management.

Estimated implementation time

This is not another audit!!!

This is a diagnosis that allows you to quickly and effectively identify which processes require automation, standardisation and which – investment in competence and knowledge management